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Transcription Services

We understand that transcriptions can be a vital part of your process, and we want to ensure you that you will still be able to transcribe your Trace voice records. As a Trace client, you will be able to easily create a downloadable voice file for transcription. If you’d like to learn how to download a voice file, please see the detailed instructions.


Tracker audio download instructions

Highlight the audio transaction from Tracker work-list search results.
Click Download from the Actions menu (see below)


Download audio 1 - Actions menu


A dialog box will appear at the bottom of your screen with 3 options to save the audio file to your computer:


Download audio 2 - Save options


  1. To save the file to your browser’s default Downloads location on your computer, click the Save button;
  2. To save to a different location on your computer, click the arrow to the right of the Save button, click Save as from the menu, then pick a different file location;
  3. To save to the browser’s default downloads location on your computer and play it in Windows Media Player, click the arrow to the right of the Save button and click Save and play from the menu

If you have any questions or issues accessing the download option instructions please contact support@vynecorp.com.