Webinars, Workflow Efficiency

How-It-Works Series: Time Saving Tips to Boost Your Efficiency

10/18/2018

Learn how to boost your workflow efficiency in Trace with some easy tips and tricks. This 30-minute webinar covers best practices, new features and future functions to boost your workflow and productivity. The Vyne Medical Solutions Architecture Team highlights new insights and guidance. LEARNING OBJECTIVES: Discuss new send/receive features including annotations, direct messaging and secure […]

Communications, Patient Experience, Webinars

Talking Cost with Patients – An Organizational Effort

10/15/2018

PRESENTED BY: Sandra Clay-Hillyard, CHAM Director of Patient Access Lowell General Hospital In its journey to put patients first, Lowell General discovered a gap in its efforts to standardize patient financial communications. Lack of consistency, training and buy-in among staff led to issues with both patient experience and upfront collections. Leaders created a plan to […]

Blogs, Patient Experience

The Patient Experience: How You Can Know – Conclusion

8/13/2018

Part 4 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. Conclusion If it is true that relevant data helps you manage better, then this author suggests […]

Blogs, Patient Experience

The Patient Experience: How You Can Know – Patient Presentation

8/9/2018

PART 3 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. In part three, Kent shares his views on patient presentation, or the “first five minutes.” Patient […]

Blogs, Patient Experience

The Patient Experience: How You Can Know – Outcomes vs. Process

8/9/2018

PART 2 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. In part two, Kent shares his views on outcomes vs. process. Outcomes vs. Process The sort […]

Blogs, Patient Experience

The Patient Experience: How You Can Know – Measures

8/9/2018

PART 1 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. In part one, Kent sets the landscape with some history about measuring or monitoring business processes. […]

Blogs, Workflow Efficiency

Trace: Auto Reconciliation

7/23/2018

Auto Reconciliation. It’s a big, fancy word for a new feature that will make your process much simpler!   Now you can automatically tie Trace records to the patient visit – even before the patient is registered – without any searching or manual indexing. Typically, a given patient encounter (visit) does not get created until […]

Blogs, Work From Home

Using Technology to Improve Productivity and Employee Satisfaction

7/20/2018

The rapid growth of technology is changing nearly every facet of the way we live and work, including the way healthcare is accessed and delivered.   Telehealth is also growing rapidly as more and more healthcare providers discover new ways to connect with coworkers and patients remotely. Healthcare IT facilitates the secure and efficient exchange […]

Blogs, Denials

Denials Management: Finding the Root Cause & Creating a Plan

7/5/2018

At Moffitt Cancer Center, a robust denial prevention program resulted in reducing denials from 14% of gross charges to 8% of gross charges billed. The process involves a multidisciplinary team, a data-driven strategy, a preventative approach and a missional, patient-centric perspective that extends across the organization. The first step to their success was the creation of […]

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