Blogs, Fax Evolution

In the News: Fax Elimination


As you’ve probably heard by now, many health providers have been buzzin’ about fax elimination. After CMS Administrator Seema Verma announced her plans to end the life of the fax machines in healthcare by 2020, it’s one of the biggest topics of conversation. If you aren’t familiar, below are some resources to get you up […]

Blogs, Fax Evolution

It’s 2019, are you still faxing?


In a world gone digital, faxing has faded from nearly every industry, except one in particular: healthcare. According to this article released earlier this year, 75% of communication in medicine is by fax. The Obama Administration was successful at converting hospitals to electronic medical records, but these internal systems created a problem: communication with other […]

Blogs, Quality Assurance

Quality Assurance is a Priority in Revenue Cycle


During a recent webinar with Moffitt Cancer Center, we surveyed 150+ revenue cycle leaders on what quality assurance looks like in their organizations. Attendees included Directors, Managers, Supervisors and Associates from hospitals and health systems nationwide.   Through our survey we discovered quality assurance is a priority for revenue cycle teams. Majority of the Directors, […]

Blogs, Call Recording, Face-to-Face, Quality Assurance, Workflow Efficiency

Standardizing & Evaluating Communications is Helping Hospitals with Top Initiatives


Recently, Vyne Medical partnered with NAHAM to sponsor a webinar on standardizing patient financial communications. In the session “Talking Costs with Patients—An Organizational Effort” 650+ Directors, Managers, and Supervisors from national hospitals and health systems shared their top initiative is increasing up-front collections followed by denials management. As shared by Sandra Clay-Hillyard, Director of Patient […]

Blogs, Patient Experience

How to Improve Your Patient Experience


Did you know that Vyne Medical’s Trace software is the perfect tool to help improve patient experience?   By capturing phone calls, voicemails, face-to-face conversations, faxes and screen shots, the Trace platform is able to completely document a patient’s journey and index it to their account. This helps to clear up miscommunications, prevent denials, and […]

Healthcare IT Webinars, Call Recording, Quality Assurance, Revenue Cycle

Conducting Quality Review in the Revenue Cycle


PRESENTED BY: Lynn Ansley Director, Revenue Cycle Quality, Training & System Support Moffitt Cancer Center What does quality assurance look like in your revenue cycle? At Moffitt Cancer Center, a quality department was launched to perform consistent, unbiased quality assurance for revenue cycle departments. Quality auditors oversee training and system support for the revenue cycle’s […]

Blogs, Denials

Denials Management: Making the Change


At Moffitt Cancer Center, a robust denial prevention program resulted in reducing denials from 14% of gross charges to 8% of gross charges billed. The process involves a multidisciplinary team, a data-driven strategy, a preventative approach and a missional, patient-centric perspective that extends across the organization. The process involved creating a multidisciplinary steering committee, then finding […]

Healthcare IT Webinars, Work From Home

Work-from-Home Series


Watch this three-part webinar series to learn how your organization can take steps to improve patient access. New trends are emerging across the country in Patient Access. Following the trends of other industry leaders, Patient Access experts are learning the value of an at home workforce. The drivers behind this shift range from employee satisfaction […]