Call Recording

Call Recording, Quality Assurance, Revenue Cycle, Webinars

Transforming Health: Health IT and Patient Access

3/6/2019

PRESENTED BY: Michelle Fox, Director of Revenue Operations Patient Access, Health First Lynne Hildreth, Director, Patient Access, Moffitt Cancer Center Scott Overholt, Chief Development Officer, Vyne Medical Patient Access innovators Michelle Fox and Lynne Hildreth will present how their teams are transforming health through information and technology. They will share insights on how healthcare IT […]

Blogs, Call Recording, Face-to-Face, Quality Assurance, Workflow Efficiency

Standardizing & Evaluating Communications is Helping Hospitals with Top Initiatives

12/12/2018

Recently, Vyne Medical partnered with NAHAM to sponsor a webinar on standardizing patient financial communications. In the session “Talking Costs with Patients—An Organizational Effort” 650+ Directors, Managers, and Supervisors from national hospitals and health systems shared their top initiative is increasing up-front collections followed by denials management. As shared by Sandra Clay-Hillyard, Director of Patient […]

Call Recording, Quality Assurance, Revenue Cycle, Webinars

Conducting Quality Review in the Revenue Cycle

11/8/2018

PRESENTED BY: Lynn Ansley Director, Revenue Cycle Quality, Training & System Support Moffitt Cancer Center What does quality assurance look like in your revenue cycle? At Moffitt Cancer Center, a quality department was launched to perform consistent, unbiased quality assurance for revenue cycle departments. Quality auditors oversee training and system support for the revenue cycle’s […]

Blogs, Call Recording

Not Your Average Call Recording Solution

7/10/2018

Are you looking for a call recording solution for your hospital or health system? Are you considering all the healthcare specific requirements?   There are several options available for hospitals looking to re-vamp their call centers and call recording solutions. Some of these solutions are healthcare specific, some are not. Some allow you to index, while others […]