Blogs, HIMSS

HIMSS19 SESSION: Integrating Financial Data for a Better Consumer Experience


MICHELLE FOX Director of Revenue Operations Patient Access Health First In its journey to put patients first, Health First discovered a gap in its efforts to standardize patient financial communications. Lack of consistency, training and buy-in among staff led to issues with both patient experience and upfront collections. Leaders created a plan to hardwire patient financial […]

Blogs, HIMSS

HIMSS19: That’s a wrap!


By now you’ve probably settled back into your daily routine after a week of endless walking and networking with the industry’s leaders in Health IT. This is the time to absorb all of the information and ideas you explored days earlier, unsubscribe from all the marketing emails, and process what’s next on your agenda and […]

Blogs, HIMSS

HIMSS Hangover: Your Post-Event Recap


By now, we’ve all rested our feet from the more than 15,000 steps each day at HIMSS.  It’s still puzzling whether the exhaustion lingered due to the normal impact of Las Vegas or the overwhelming force of HIMSS. Every year, this event takes months to prepare and feels like it’s over in a flash, leaving […]

Blogs, Denials, HIMSS

HIMSS Revenue Cycle Summit: Reducing Denials Through Automation


Today’s health systems are significantly challenged by denials.  This has a direct impact on revenue, payment delays, and administrative dollars wasted appealing denied claims. There are solutions to fix this problem. Automating your financial workflow through centralization and documentation is one place to start. Moffit Cancer Center saw exceptional results from the denials management program […]

Blogs, HIMSS

4 Sessions You Won’t Want to Miss at HIMSS18


HIMSS18 is less than a week away.  As one of the largest Health IT events every year, it can be overwhelming creating your schedule of sessions and activities. Below are 4 sessions we are excited about and think you should consider attending as well. Patient Financial Experience No matter how great of care a patient […]

Blogs, HIMSS, Work From Home

HIMSS Revenue Cycle Summit: Establishing a Virtual Revenue Cycle


One of the latest trends in healthcare is the creation of a virtual workforce, particularly in the finance departments.  Hospitals and health systems that already have work-from-home programs are seeing positive results including increased productivity and employee satisfaction as a result of moving to a remote environment. The Cleveland Clinic is using remote staff for […]