POS Collections

Blogs, POS Collections

Boosting Point-of-Service Patient Collections


Capturing POS collections is critical to improving healthcare revenue cycle management It’s a fact. High-deductible insurance plans are driving consumerism and turning patients and their wallets into important and expanding sources of revenue for healthcare organizations. While this trend has been years in the making, opportunity remains for many providers to improve their POS collection […]

Blogs, HFMA, POS Collections

HFMA: How to Increase Point of Service Collections


Increase Point of Service Collections Recently, Michelle Fox was featured on hfma’s blog sharing how Health First started in January 2018 began using a “100% estimate, 100% ask” approach to patient financial communications for all services, inpatient and outpatient, delivered throughout our system. The results have been noteworthy. Michell Fox, Director of Revenue Operations & […]

Blogs, Fax Evolution, POS Collections, Quality Assurance, Revenue Cycle

Transforming Health: The results are in!


In a recent NAHAM webinar, over 300 Directors, Managers & Supervisors in patient access and revenue cycle were surveyed on how they are transforming health through information and technology in their health systems. Survey results show improving upfront collections as a top priority for hospitals this year. Many of those surveyed are leveraging technology including communication management solutions to […]

Case Studies, Denials, POS Collections, Workflow Efficiency

Children’s Hospitals Use Trace to Protect Revenue, Prove Compliance, Drive Performance


This case study summarizes results achieved at three children’s hospitals after implementing Trace to capture and manage routine communication. Children’s Healthcare of Atlanta 452 staffed beds in 3 hospitals and 16 satellite locations Ranked top children’s hospital by U.S. News & World Report Trace Impact Overturned more than $2 million in denials Prevented more than […]