Screen Recording

In Vyne Medical’s recent webinar, more than 400 participants gained insight as Lynn Ansley and Rebecca Ashe from Moffitt Cancer Center shared key details of their best-in-class quality review program for the revenue cycle. Moffitt implemented the Trace® platform in 2015 for process improvement in its financial clearance unit and patient appointment center. Key metrics […]

Trace Quality Assurance (TQA) provides a platform for hospitals to perform consistent, objective quality assurance of staff communication – creating predictable communication performance and improving patient experience. TQA leverages the hospital’s repository of phone calls, face-to-face recordings, and now, screen recordings for reliable quality scoring. Developed in partnership with several Trace clients, TQA’s screen recording […]