Workflow Efficiency

Patient Access at Mercy Medical transformed a struggling unit to a robust call center that schedules both hospital services and physician office appointments. The department had been drowning in paper, losing orders and receiving frequent complaints. Transformations – including a digital workflow for orders and QA process for calls – improved outcomes so significantly that Patient Access […]

TRACE® COMMUNICATION MANAGEMENT PLATFORM CHOSEN FOR VOICE RECORDING, PHYSICIAN ORDER MANAGEMENT KNOXVILLE, Tenn., Dec. 18, 2018 (GLOBE NEWSWIRE) — Vyne Medical, the leading provider of healthcare communication and data management technology for more than 800 hospitals and health systems, today announced a partnership with Adventist Health System for implementation of its Trace communication management and […]

Recently, Vyne Medical partnered with NAHAM to sponsor a webinar on standardizing patient financial communications. In the session “Talking Costs with Patients—An Organizational Effort” 650+ Directors, Managers, and Supervisors from national hospitals and health systems shared their top initiative is increasing up-front collections followed by denials management. As shared by Sandra Clay-Hillyard, Director of Patient […]

Learn how to boost your workflow efficiency with some easy tips and tricks. This 30-minute webinar covers best practices, new features and future functions to boost your workflow and productivity. The Vyne Medical Solutions Architecture Team highlights new insights and guidance. LEARNING OBJECTIVES: Discuss new send/receive features including annotations, direct messaging and secure sending. Review […]

Auto Reconciliation. It’s a big, fancy word for a new feature that will make your process much simpler!   Now you can automatically tie Trace records to the patient visit – even before the patient is registered – without any searching or manual indexing. Typically, a given patient encounter (visit) does not get created until […]

“The now and the next.” It is the phrase ringing in our ears on the heels of the annual Cerner Health (CHC) Conference, where 14,000+ of us gathered in Kansas City to discuss change in healthcare. Over the course of three days, attendees soaked in 250+ education sessions from peers and keynote presentations from industry […]

Situation For more than 100 years, Mercy Medical Center has championed excellence and healing for those they serve. Staying true to its mission of providing quality and compassionate care, the hospital sought state-of-the-art technology to streamline scheduling workflow and improve service to its patients and physicians. Mercy Medical Center sought to accomplish the following: Boost […]

Healthcare providers continue to seek a unified electronic view of patient’s health data, one that is comprehensive and fully accessible across the enterprise. Considered the health IT holy grail for many hospitals, the benefits of such are far reaching. A unified platform for communication and data collection facilitates better collaboration among care teams, increased productivity, […]

The challenges facing the healthcare industry today span everything from clinical to financia but the bridge that connects it all is care coordination. In order to maintain great care coordination, West Jefferson Medical Center knows that clear communication is key. Darlene Gondrella is VP of Care Coordination at WJMC which is a 427-bed not-for-profit hospital […]