How a Tennessee Health System Leveraged Automation for Success
Hospital Stats
The Situation
As hospitals and health systems strive to deliver the best care possible across all patient access points, those still relying on paper-based workflows often become burdened by a high volume of time-consuming manual tasks. Teams must excessively sift through paperwork to find needed information, which increases workloads and decreases the time available to spend with patients.
Products Used
The Results
- 17% increase in processed orders while using 50% fewer FTEs
- 50+ additional orders processed in a day
- 99.9% reduction in paper and toner costs, saving thousands
- 99.9% of orders requiring same-day processing completed
- The entire patient access team, including staff processing orders, can work remotely*
*Statistical information derived from direct data obtained by case study participant(s)
