Resources

New User Setups

The link below will take you to our user setup form. Once you are there, you can request setups for new users, log in to check the status of your existing user setup forms, and download completed setups.

New User Setup Form

Transcript Requests

The link below will take you to our transcript request page. There, you can request a transcript for use in overturning a denial.

Transcription Request Form

To view previously submitted transcripts, click the link below.

Completed Transcripts

The link below will allow you to view online help tutorials.

Online Tutorials

Trace 2.0 Documentation

File Type	Title	Product
	0.0 All Clients – Trace Customer Portal User Guide
	7.0 Audio Search Guide	Tracker
	7.0 Auto Record & Voice Searches Guide	Trace Voice Auto-Record;Tracker
	7.0 Auto Record Search Guide & Indexing	Trace Voice Auto-Record
	7.0 Configure IE For Compatibility Mode	Tracker
	7.0 Fax Confirmation	FaxCert;Tracker
	7.0 FaxCert Quick Card – Sending hard copy from fax machine	FaxCert
	7.0 How to Login to Trace Applications	PixCert;Trace Voice On-Demand;Tracker
	7.0 PixCert Instruction Guide	PixCert
	7.0 Text Reminders Guide	Tracker
	7.0 TQA How To Build A Scorecard	Tracker
	7.0 TQA Sample Scorecard	Tracker
	7.0 Trace Voice On-Demand and Face-2-Face Guide	Trace Voice On-Demand
	7.0 Tracker – Setting Default Worklist	Tracker
	7.0 Tracker PCI Pause Button	Trace Voice Auto-Record;Tracker
	7.0 Tracker User Guide	Tracker
	7.0 Tracker User Guide	Tracker
	7.0 View\Print Only User Guide	Tracker
	7.0 Voice Anywhere-Lite-Auto Record Quick Card	Trace Voice Auto-Record;Trace Voice Anywhere
	7.0 What’s New In 7.0	Tracker
	8.0 Trace AutoRecord Guide	Trace Voice Auto-Record
	8.0 Trace Feature Overview Guide
	8.0 Trace Integrated Indexing Guide	Trace Voice Auto-Record;Trace Voice On-Demand
	8.0 Trace PixCert Guide	PixCert
	8.0 TraceVoiceOn Demand-Face to Face Guide	Trace Voice On-Demand
	8.0 Tracker User Guide	Tracker

 

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