Case Studies, Communications, Denials, Patient Experience, Quality Assurance

Closing the Gaps in Healthcare Communication


Sarasota Memorial Health Care System’s (SMHCS) customer service motto aims to “deliver quality patient experiences beyond discharge.” Aligned with this objective, SMHCS sought to improve quality and performance among its teams to better serve its patients, families and physicians. The hospital focused its improvement efforts in key areas of revenue cycle including Scheduling/Insurance Verification, Registration […]

Blogs, Auto-Indexing, Automation

New Functionality: Leverage the Benefits of Auto-Indexing


At our core, Vyne Medical and our Trace® solution are dedicated to helping hospitals and health systems improve the way they capture and share information to ensure a more complete patient record, create workflow efficiencies and recover lost revenue. Client use cases abound, and they consistently speak to the fact that Trace is helping drive […]

Blogs, Fax Evolution

Fax Evolution Drives Ongoing Advancements in Healthcare Communication


Background Vyne develops technologies that streamline healthcare communication and the exchange of information. Helping to manage all types of structured and unstructured data, including voice, fax and image files via a centralized platform, Vyne Medical enables hospitals and medical providers to improve financial performance, service levels, team collaboration, and ultimately, patient care. Vyne’s Trace® platform offers […]

Blogs, Work From Home

How a Work-From-Home Program is Proving Valuable in Response to COVID-19


The COVID-19 pandemic is having a wide-ranging impact on the world, on the economy and on the healthcare system. Many hospitals are responding by enabling certain roles like patient access and case management personnel to work remotely – keeping employees healthy, productive and connected as they manage the influx of those needing care. Vyne Medical […]

Case Studies, Patient Access, Quality Assurance, Workflow Efficiency

Patient Access Transformation at Mercy Medical Center


Patient Access at Mercy Medical transformed a struggling unit to a robust call center that schedules both hospital services and physician office appointments. The department had been drowning in paper, losing orders and receiving frequent complaints. Transformations – including a digital workflow for orders and QA process for calls – improved outcomes so significantly that Patient Access […]

Healthcare IT Webinars, Quality Assurance

Developing a Best-in-Class Quality Review Program


In this webinar, thought leaders from Vyne Medical and Moffitt Cancer Center share practical steps to conducting quality review for improved revenue cycle outcomes. Variation in revenue cycle quality leads to issues with denials, delays and increased costs. Methods are needed to ensure consistency so that efficient and effective billing can occur. Moffitt Cancer Center […]


Vyne CEO and President Lindy Benton Named Leader in Health IT to Know in 2020


Dunwoody, Ga. (February 20, 2020) – Vyne CEO and President Lindy Benton has been named to Becker’s Hospital Review’s list of 70 women leaders in health IT to know in 2020. Benton joined Vyne as CEO in 2011. A recognized market leader in end-to-end integrated health information exchange and electronic healthcare communication management, Vyne was […]

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