Press, Work From Home

Vyne Medical’s Work-from-Home Solutions Presented at the Academy of Healthcare Communication Virtual Forum


Dunwoody, GA (June 29, 2020) – Vyne Medical recently participated in 2020 ACH Healthcare Communication Virtual Research Forum. Hosted June 26-27 by the Academy of Communication in Healthcare, the online event gathered researchers, educators, clinicians, patient advocates, administrators, and others committed to improving communication in healthcare. Vyne Medical supports ACH’s mission by delivering technology that […]

Ask the Experts, Blogs, HITRUST

Ask the Experts: What security certification does Trace hold?


Tim Hoskins | Senior Director, Client Services A+, Network+, Security+, MCSA, MCSE At Vyne, protecting the security of your data is our highest priority. Healthcare data is unique in that it involves Protected Health Information or “PHI” and requires a specific set of security considerations under the Health Information Portability and Accountability Act, Pub.L. 104–191, […]

Blogs, POS Collections

Boosting Point-of-Service Patient Collections


Capturing POS collections is critical to improving healthcare revenue cycle management It’s a fact. High-deductible insurance plans are driving consumerism and turning patients and their wallets into important and expanding sources of revenue for healthcare organizations. While this trend has been years in the making, opportunity remains for many providers to improve their POS collection […]

Blogs, Revenue Cycle

Lowell General Hospital Boosts Revenue Cycle Performance with Trace


Lowell General is a community hospital of approximately 400 beds serving the greater Lowell, Massachusetts region, about 30 miles outside of Boston. Prior to implementing the Trace® platform from Vyne Medical, Lowell General managed revenue cycle activities through a predominately manual, paper-based process. Not only was the process inefficient, but it left teams without proof […]

Blogs, Patient Access

Minimizing Physical Contact with Patients in Your Health System


In these days of social distancing, the process for checking in patients at hospitals has changed significantly. Instead of patients being able to freely walk through the main entrance, hospital staff dressed in full PPE greet each patient as they drive up in their car.  Next, they check each patient’s temperature to rule out or […]

Case Studies, Denials

Refining Areas of Focus for Better Patient Care


Situation As a trauma hospital that gets mostly stop-loss accounts, St. Francis needed a solution that would help them decrease denials, reduce discharge time and increase case management’s time with patients. Many of St. Francis’ denial challenges were related to claims denied due to lack of clinical information. With so many insurance companies needing clinical […]

Case Studies, Communications, Denials, Patient Experience, Quality Assurance

Closing the Gaps in Healthcare Communication


Sarasota Memorial Health Care System’s (SMHCS) customer service motto aims to “deliver quality patient experiences beyond discharge.” Aligned with this objective, SMHCS sought to improve quality and performance among its teams to better serve its patients, families and physicians. The hospital focused its improvement efforts in key areas of revenue cycle including Scheduling/Insurance Verification, Registration […]

Blogs, Auto-Indexing, Automation

New Functionality: Leverage the Benefits of Auto-Indexing


At our core, Vyne Medical and our Trace® solution are dedicated to helping hospitals and health systems improve the way they capture and share information to ensure a more complete patient record, create workflow efficiencies and recover lost revenue. Client use cases abound, and they consistently speak to the fact that Trace is helping drive […]

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