Blogs, Work From Home

Work From Home: Trend or Transition?

11/17/2020

Over the past year, we have seen healthcare systems pivot in many ways, one of which was sending portions of their employee populations to work from home where possible. While some healthcare systems had already taken advantage of a remote program, the pandemic accelerated the need for hospitals around the country to equip for virtual […]

Blogs, Patient Access

How Floyd Medical Center is Driving ROI with Trace

11/10/2020

Learn how Floyd Medical Center is driving ROI with improved quality, financial performance and patient experience by watching our recent webinar. You can also review the summary below to learn how Yolanda Miller, Patient Access Director, leverages best practices to maximize the impact of Trace® software across a range of functional areas throughout the health […]

Blogs, Patient Experience

Giving a Voice to Patient-Centric Care

11/6/2020

As a healthcare provider, you work hard to promote patient-centric, connected care for your visitors. But what happens when they are discharged home or to a post-acute setting? What can you do to help them transition safely, continue healing and avoid preventable readmissions? The effective delivery of care instructions represents a significant opportunity to improve […]

Blogs, Physician Order Management

5 Tips for Taming the Chaos of Physician Order Management

10/26/2020

In many hospitals, the process for physician order management is still manual and, at times, chaotic. Paper faxes are received from referring providers. Copies are made and then distributed to the appropriate service areas. Calls are made for scheduling confirmations. It all amounts to a tedious series of manual processes fraught with gaps that, in […]

Blogs

Why Just Capturing Data Isn’t Enough

10/21/2020

Most businesses record incoming and outgoing calls, and as such, you’ve likely heard the message, “This call may be recorded for quality purposes.” But have you ever questioned the real value those recorded conversations offer a business? Of course, most will say recording is a standard practice that results in improved customer communications and better […]

Blogs

Our Commitment to Exceptional Customer Service

10/5/2020

Experience matters Chances are, you can recall times when you encountered exceptional and terrible service experiences. What sticks out in those cases is not the quality of the product received but rather the quality of the customer experience you encountered. In our own way, we’re all savvy shoppers, users, and consumers, and when it comes […]

Blogs

7 Easy Steps to Implementing Vyne Medical Technology in Your Hospital

10/1/2020

At Vyne Medical, we offer a dynamic suite of technology solutions designed to help hospitals and health systems navigate the complex healthcare data landscape more effectively and efficiently. Our tenured team of experts are committed to communicating and collaborating before, during and after implementation to ensure your success and satisfaction. Following are the seven key […]

Press

Vyne Named to Inc. Magazine’s Inc. 5000 List

9/25/2020

Vyne ranks on the prestigious list for the 13th consecutive year, recognized for three-year revenue growth of 29%. ATLANTA, Sept. 25, 2020–Inc. magazine recently revealed its 2020 Inc. 5000 List, featuring Vyne at number 3,360 with a three-year revenue growth of 29 percent. Inc.’s annual list is the most prestigious ranking of the nation’s fastest-growing private companies. […]

Blogs, Patient Access

Changing the Tone of Patient Access at Floyd Health

9/21/2020

Do you ever receive complaints from physicians about employee behavior? Do patients ever claim they received contradictory information from different associates? At Floyd Health in Rome, Georgia, leaders wanted to get to the root of these and other scenarios by establishing objective proof of encounters in Patient Access. Proof came in the form of recordings […]

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