Sarasota Memorial Health Care System’s (SMHCS) customer service motto aims to “deliver quality patient experiences beyond discharge.” Aligned with this objective, SMHCS sought to improve quality and performance among its teams to better serve its patients, families and physicians. The hospital focused its improvement efforts in key areas of revenue cycle including Scheduling/Insurance Verification, Registration […]

At our core, Vyne Medical and our Trace® solution are dedicated to helping hospitals and health systems improve the way they capture and share information to ensure a more complete patient record, create workflow efficiencies and recover lost revenue. Client use cases abound, and they consistently speak to the fact that Trace is helping drive […]

Our mission is to help hospitals and health systems improve the way they capture and share information to ensure a more complete patient record, create workflow efficiencies and recover lost revenue. We are committed to ongoing innovation and we are always considering opportunities to help our clients improve their processes and outcomes. In this webinar […]

In Vyne Medical’s recent webinar, more than 400 participants gained insight as Lynn Ansley and Rebecca Ashe from Moffitt Cancer Center shared key details of their best-in-class quality review program for the revenue cycle. Moffitt implemented the Trace® platform in 2015 for process improvement in its financial clearance unit and patient appointment center. Key metrics […]

As a society, we are adapting to a new way of living life through a protective lens as we engage in a ‘new normal’ that encompasses maintaining six feet of social distance, virtually touring the Louvre, or connecting with colleagues over yet another Zoom meeting. While a number of Americans have the luxury of working-from-home, […]

Background Vyne develops technologies that streamline healthcare communication and the exchange of information. Helping to manage all types of structured and unstructured data, including voice, fax and image files via a centralized platform, Vyne Medical enables hospitals and medical providers to improve financial performance, service levels, team collaboration, and ultimately, patient care. Vyne’s Trace® platform offers […]

The COVID-19 pandemic is having a wide-ranging impact on the world, on the economy and on the healthcare system. Many hospitals are responding by enabling certain roles like patient access and case management personnel to work remotely – keeping employees healthy, productive and connected as they manage the influx of those needing care. Vyne Medical […]

Patient Access at Mercy Medical transformed a struggling unit to a robust call center that schedules both hospital services and physician office appointments. The department had been drowning in paper, losing orders and receiving frequent complaints. Transformations – including a digital workflow for orders and QA process for calls – improved outcomes so significantly that Patient Access […]

In this webinar, thought leaders from Vyne Medical and Moffitt Cancer Center share practical steps to conducting quality review for improved revenue cycle outcomes. Variation in revenue cycle quality leads to issues with denials, delays and increased costs. Methods are needed to ensure consistency so that efficient and effective billing can occur. Moffitt Cancer Center […]

Dunwoody, Ga. (February 20, 2020) – Vyne CEO and President Lindy Benton has been named to Becker’s Hospital Review’s list of 70 women leaders in health IT to know in 2020. Benton joined Vyne as CEO in 2011. A recognized market leader in end-to-end integrated health information exchange and electronic healthcare communication management, Vyne was […]