97 Percent of Vyne Medical Clients Would Invest in the Trace Platform Again


According to the 2021 Best in KLAS Report, nearly all clients surveyed indicated they would buy the Trace platform again Atlanta, GA, February 15, 2021 – Vyne Medical®, a leading provider of healthcare communication and data management technology for more than 800 hospitals and health systems, today announced its inclusion in the 2021 Best in […]

Case Studies, Fax

Trace Cloud Fax Reduces IT Burden for Large Health System


Situation For many health systems, the means of communicating referrals, authorizations and records remain outdated. Fax machines prove problematic as they are unable to retrieve data past a specific time and often make it difficult to find documents the staff need. At one large academic health system, the fax server would crash multiple times each […]

Case Studies, Denials

Successfully Overturning Denials Begins with Establishing Proof of Patient Authorization


Moffitt Cancer Center is dedicated to partnering with patients and their families to provide a quality experience. With this mission in mind, the center recognized a need to redesign front-end workflows to improve operational efficiency, financial integrity and patient experience. Moffitt turned to Vyne Medical and the Trace® platform to support the effort. Authorization Process […]


Creating Meaningful Patient Connections


At Vyne Medical, we’re all about connecting disconnected data. But we know there’s a lot more to connecting than the integration of data and technology. Our ultimate goal is to help you create meaningful connections between and with your people – employees, patients and caregivers. Hospitals and health systems leveraging the Trace® platform can record, […]


Call Recording Benefits You May Not Have Considered


You’ve likely heard the message, “This call is being recorded for quality and training purposes,” at one time or another. While it’s true that different organizations leverage call recordings for various reasons, in the healthcare setting, voice recordings can take on an even more important role. Malpractice suits and medical negligence are threats that the […]

Blogs, Fax Evolution

Moving the Needle with Cloud-based Digital Fax Technology


Most hospitals, healthcare systems and their referring communities are very fax intensive. In fact, independent research from KLAS suggests that somewhere between 50 and 66 percent of communication between parties involves faxing. Additional research shows that 90 percent of healthcare organizations still use fax. That’s why, when organizations discuss challenges with interoperability, the prevalence of fax is […]

Blogs, Communication Management

The Missing Link in Healthcare Communication


With the proliferation of technology all around us, it’s easy to get lulled into a sense of complacency. We send emails, for example, and assume they get read. We post to social media channels and assume the messages are reaching our intended audiences. We make phone calls and leave voicemails that we expect will be […]

Blogs, Work From Home

Work From Home: Trend or Transition?


Over the past year, we have seen healthcare systems pivot in many ways, one of which was sending portions of their employee populations to work from home where possible. While some healthcare systems had already taken advantage of a remote program, the pandemic accelerated the need for hospitals around the country to equip for virtual […]

Blogs, Healthcare IT Webinars, Patient Access

How Floyd Medical Center is Driving ROI with Trace


Learn how Floyd Medical Center is driving ROI with improved quality, financial performance and patient experience by watching our recent webinar. You can also review the summary below to learn how Yolanda Miller, Patient Access Director, leverages best practices to maximize the impact of Trace® software across a range of functional areas throughout the health […]

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