Streamline your referral process through a centralized paperless process
Effective referral management helps ensure your patients receive the care they need and your referring providers gain the information they are seeking – all in a timely manner. A centralized, well-coordinated referral process can enhance the experience of your patients, referring physicians and specialty services – ultimately preventing referral leakage and protecting your revenue.
Vyne Medical’s referral management solution provides a single, centralized application that facilitates consistent and efficient referral information exchange. The Trace® platform seamlessly manages the flow of information between providers to ensure referrals are routed to the appropriate service areas.
With the Trace digital fax engine, health systems can implement a completely paperless workflow for physician orders, referrals and supporting documentation. Orders are available in real-time when and where they’re needed, eliminating multiple requests to referring providers for missing paperwork. Trace Auto-Indexing converts faxed-based text fields into dynamic digital content, reducing manual data entry and enhancing scheduling efficiency.
Trace gives your health system tools to develop a consistent, standardized process for referral management. Workflow features help you assign tasks, track authorization status, monitor appointment scheduling, and manage communication between your health system and your patients, payers and providers. Through seamless integration to your EHR, data such as x-rays, labs, patient history, and clinical notes can be easily captured and delivered to referring physicians.
Tracking the status of patient referrals through their lifecycle helps ensure that patients are scheduled in a timely fashion. Orders can be flagged based on time sensitivity and the urgency of referral information. Exception reports draw attention to items such as orders missing data, patients who need to be contacted or providers who need to receive test results.
“Trace enables us to streamline our process. By eliminating the hassle of doing business with the hospital, we have been able to restore good working relationships with our physicians and their office staff,” said Michelle Fox, Director of Patient Access at Health First in Florida. “We all know that happy customers are repeat customers.”