Case Study

Journey to Efficiency: An Award-Winning Hospital’s Path to Workflow Optimization


Hospital Stats


The Situation

Valley View Hospital, a highly acclaimed Colorado medical center, initially upgraded to an in-house
e-faxing solution to enhance efficiency and patient care. However, they faced challenges when their
in-house system couldn’t deliver the essential capabilities and timely customizations needed for their unique workflow. By partnering with Vyne Medical, a company willing to work closely with Valley View to develop solutions specific to their needs, the hospital consolidated to a single vendor for managing various administrative tasks and achieved impressive results.



Vyne Medical Products Used


The Results

  • 100% of teams working at full capacity. Teams no longer struggle with missing orders and revoked privileges when sending documents. With Vyne Medical’s tools, they’re successfully getting orders directly into the EMR system
  • 83% reduction of duplicate or inaccurate fax numbers. Through an API developed for Valley View, hospital teams now have the correct provider fax number easily accessible when they need it
  • 2+ hours reclaimed daily. Saving time and effort, teams no longer have to manually check outbound faxes against reports to see if faxes need to be resent


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