Frequently Asked Questions

 

Electronic Submission of Medical Documentation (esMD)

Easily transmit patient data digitally for CMS claims, audits, and appeals with our esMD technology, enabling faster, and paperless workflows in a protected environment.

The information contained herein is meant to provide a high-level understanding of Vyne Medical’s esMD solution.

 

What is esMD?

esMD (Electronic Submission of Medical Documentation) is CMS’s system for electronic submission of medical documentation within an encrypted environment.

Is Vyne Medical a Health Information Handler (HIH) for esMD?

Yes, CMS launched the esMD initiative in 2011, and Vyne Medical (formerly MEA) became a certified HIH in 2012, establishing us as one of the industry’s most experienced service providers.

Does your product support esMD?

Our product fully integrates with CMS’s esMD system for electronic documentation submission.

What about eMDR support?

Yes, our product supports electronic Medical Documentation Requests (eMDR). This requires a specific setup and configuration, including registering an NPI to receive electronic requests through an HIH (Health Information Handler). However, you are not required to use this add-on function of the esMD program and can still use our esMD solution to respond to paper-based requests from CMS Review Contractors.

How does esMD integration benefit me?

  • Streamlined submission of medical documentation to CMS
  • Reduced paper handling and mailing costs
  • Faster processing times
  • Aligned with industry security standards

Are providers required to submit medical documentation electronically?

Participation in esMD is voluntary. Providers content with faxing or mailing documentation to their RCs may continue to do so. However, providers who believe it would be more efficient to respond to documentation requests electronically are encouraged to use a solution like ours that provides electronic connectivity to the esMD program.

What technical setup is required to use your product?

Our product handles core esMD connectivity. If using our API integration, you’ll need:

  • Valid API credentials
  • HTTPS endpoint configuration
  • Authentication setup per our API documentation
  • Testing environment access

During implementation/onboarding, our team will provide detailed API Documentation.

Is training required?

Basic product training includes instructions on how to use esMD functionality. No separate training is needed.

What is the pricing model?

Pricing is usage-based and scales with your submission volume. API and UI access have different pricing tiers. Contact our sales team for a customized quote based on your expected usage.