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Where Does the Fax Machine Fit in 2023?
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Every interaction
captured & connected
captured & connected
Simplified
Medicare audits &
prior authorizations
Medicare audits &
prior authorizations
Secure exchange of
health information.
health information.
End-to-end health information exchange
and electronic communication management
and electronic communication management
Organized Data. Streamlined Workflows. Enhanced Experiences.
Transforming healthcare through interoperability by creating cohesive technological infrastructure through software integrations that capture, automate, manage, and exchange critical communications and interactions with patients, payers, and providers.
Proven solutions to drive financial performance
Find Out How
Overturn Denials
Take control of claim denials with technology solutions that enable you to provide multiple points of proof. From phone calls and transcripts to faxes, emails and screen recordings, we put all the information you need to prove your case at your fingertips.
Manage Audits and Appeals
Redefine your process for managing audits and appeals with our cloud-based denials management platform. Receive and electronically respond to medical documentation requests, seamlessly delivering Additional Documentation Request (ADRs) related to pre- and post-payment audits and appeals.
Improve Point-of-Service Collections
Efficiently manage self-pay revenue using our solutions to help maximize upfront collections and improve your quality of service. Index patient financial information from all points of service directly to the patient record. Payment conversations are captured, indexed and stored for easy retrieval.
Streamline Physician Orders and Referrals
Maintain consistent workflows for order and referral management with a centralized application featuring paperless solutions for documentation, automated routing and built-in reporting. Auto-indexing makes quick work of incoming faxed forms, enabling teams to focus on care delivery rather than manual data entry and filing.
Healthcare-Specific, Integrated Solutions for Hospital Teams
ADMISSIONS
Reduce admissions paperwork and expedite pre-certifications for an improved patient experience.
Learn MoreAUTHORIZATIONS
Request, track and receive authorizations in a timelier manner to expedite insurance reimbursement.
Learn MoreCASE MANAGEMENT
Give case managers more time to focus on patient care by eliminating manual, paper processes for repetitive tasks.
Learn MoreDENIALS & APPEALS
Overturn denials and improve your bottom line using our voice, fax and image capture solutions.
Learn MoreINFORMATION TECHNOLOGY
Integrate with existing technology including EHR systems for seamless connectivity.
Learn MoreORDER MANAGEMENT
Give all departments an electronic workflow for physician orders with our orders management solution.
Learn MorePATIENT ACCESS
Efficiently monitor and manage patient touch points to deliver quality experiences at every encounter.
Learn MoreFINANCIAL SERVICES
Access communications related to a patient’s billing and financial status in a single location across the enterprise.
Learn MoreREVENUE CYCLE
Add value and boost team performance at the front, middle and back end of the revenue cycle.
Learn MoreSCHEDULING
Reduce no-shows and miscommunications to ensure orders are complete, accurate and accessible.
Learn More