How a Growth Mindset Can Drive Automation Success in Healthcare
Transforming healthcare through interoperability by creating cohesive technological infrastructure through software integrations that capture, automate, manage, and exchange critical communications and interactions with patients, payers, and providers.
Take control of claim denials with technology solutions that enable you to provide multiple points of proof. From phone calls and transcripts to faxes, emails and screen recordings, we put all the information you need to prove your case at your fingertips.
Redefine your process for managing audits and appeals with our cloud-based denials management platform. Receive and electronically respond to medical documentation requests, seamlessly delivering Additional Documentation Request (ADRs) related to pre- and post-payment audits and appeals.
Efficiently manage self-pay revenue using our solutions to help maximize upfront collections and improve your quality of service. Index patient financial information from all points of service directly to the patient record. Payment conversations are captured, indexed and stored for easy retrieval.
Maintain consistent workflows for order and referral management with a centralized application featuring paperless solutions for documentation, automated routing and built-in reporting. Auto-indexing makes quick work of incoming faxed forms, enabling teams to focus on care delivery rather than manual data entry and filing.
Reduce admissions paperwork and expedite pre-certifications for an improved patient experience.
Request, track and receive authorizations in a timelier manner to expedite insurance reimbursement.
Give case managers more time to focus on patient care by eliminating manual, paper processes for repetitive tasks.
Overturn denials and improve your bottom line using our voice, fax and image capture solutions.
Integrate with existing technology including EHR systems for seamless connectivity.
Give all departments an electronic workflow for physician orders with our orders management solution.
Efficiently monitor and manage patient touch points to deliver quality experiences at every encounter.
Access communications related to a patient’s billing and financial status in a single location across the enterprise.
Add value and boost team performance at the front, middle and back end of the revenue cycle.
Reduce no-shows and miscommunications to ensure orders are complete, accurate and accessible.