Case Study

Case Study

Trace Helps Improve Communication at Cypress Fairbanks Medical Center

9/30/2013

Cypress Fairbanks Medical Center, a 186-bed facility, needed to improve inter-departmental communications. With lots of training inaccuracies and patients claiming they were never told what they owed, Cypress had no way to prove their staff followed the right procedures when a payer or physician dispute occurred. Additionally, the medical center had inefficent processes of manually […]

Case Study

Methodist LeBonheur Improves Physician Order Management with Trace

9/28/2013

With seven hospitals, multiple home health agencies and outpatient clinics serving the Mid South, Methodist LeBonheur Healthcare in Memphis, Tenn., is one of the largest hospital systems in the country. Methodist has used Trace to improve productivity and the bottom line by streamlining manual, paper-driven processes across the health system. Methodist’s greatest area of need […]

Case Study

Trace Helps Reduce Denials For West Jefferson Medical Center

8/19/2013

In 2001, West Jefferson Medical Center evaluated and implemented the Trace communication management system by Vyne Medical to improve workflow and profitability in its case management department. The Trace system captures communications—voice, fax, e-mail and other media—and stores records in a simple, searchable web interface. Hospital staff can quickly recall information about a patient to provide proof […]

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