Case Study

  Hospital Stats   The Situation As hospitals and health systems strive to deliver the best care possible across all patient access points, those still relying on paper-based workflows often become burdened by a high volume of time-consuming manual tasks. Teams must excessively sift through paperwork to find needed information, which increases workloads and decreases […]

  Hospital Stats   The Situation After expanding its EMR system through Epic’s Community Connect, Michigan’s Hurley Medical Center began receiving reports that its clinics were overwhelmed. Employees faced confusion and inefficiencies as they struggled to manage the large volumes of incoming faxes that needed to be received, scanned, and imported. By partnering with Extract […]

  Hospital Stats   The Situation Valley View Hospital, a highly acclaimed Colorado medical center, initially upgraded to an in-house e-faxing solution to enhance efficiency and patient care. However, they faced challenges when their in-house system couldn’t deliver the essential capabilities and timely customizations needed for their unique workflow. By partnering with Vyne Medical, a […]

Effective workflow design has a substantial impact (both expected and unexpected) on the delivery of healthcare services, according to the National Center for Biotechnology Information.  Healthcare organizations can improve operational efficiency, maintain financial integrity, and enhance the patient experience by evaluating and redesigning their front-end workflows.  To help combat denials, Moffitt Cancer Center utilized Vyne […]

Bloomberg Law reports that just one patient’s faxed records following discharge from one health-care facility to another can be 200+ pages. Due to their high order volume, Cleveland Clinic Mercy Hospital, a 470+ bed hospital system that serves more than eight Ohio counties, wanted to avoid the bottleneck of manual fax data entry. With a […]

Texas Health Resources (THR), a 14-hospital system in north central Texas, has taken steps over a number of years to standardize best practices and improve outcomes across its Patient Access organization. To support this effort, revenue cycle leaders implemented a process to capture patient encounters for monitoring against the system’s strategic objectives for patient experience, […]

On-premise fax servers and fax machines are used in many healthcare systems to send and receive orders, referrals, authorizations, and records. This old way of communication creates numerous problems with data retrieval and document searches. To address these challenges, a major health system, which serves over 1.5 million outpatients each year, upgraded its physical fax […]

Situation Moffitt Cancer Center is dedicated to partnering with patients and their families to provide a quality experience. The center recognized a need to redesign front-end workflows to improve operational efficiency, financial integrity and patient experience. They sought strategies to improve the patient experience while maintaining performance in traditional metrics such as denial write-off trends, […]

Lowell General is a community hospital of approximately 400 beds serving the greater Lowell, Massachusetts region, about 30 miles outside of Boston. Prior to implementing the Trace® platform from Vyne Medical, Lowell General managed revenue cycle activities through a predominately manual, paper-based process. Not only was the process inefficient, but it left teams without proof […]

Situation As a trauma hospital that gets mostly stop-loss accounts, St. Francis needed a solution that would help them decrease denials, reduce discharge time and increase case management’s time with patients. Many of St. Francis’ denial challenges were related to claims denied due to lack of clinical information. With so many insurance companies needing clinical […]