Building and Maintaining Successful Provider-Vendor Relationships

In the last year, interactions with clients have mostly moved from face-to-face to online. Before COVID, our sales, training and implementation teams would pop into a hospital to treat our clients to lunch or drop off some swag for their teams. Now, we meet over Zoom, ship care packages and are a bit more challenged to think creatively in order to maintain strong relationships with our clients.

On this episode, thought leaders Dustin Cragun, Research Director, Revenue Cycle Management at KLAS Research, and Meg Michael, CNIO & VP of Client Services at Vyne Medical, share their perspectives on what it takes to build and maintain successful provider-vendor relationships.