Navigating Change in Healthcare: Insights from Half a Century of Patient Access Services
Celebrate 50 years of the National Association of Healthcare Access Management (NAHAM) in this Vyne Medical®-sponsored webinar as we delve into the evolution of patient access. From paper-based processes in the 1980s to the advent of blue-card embossers in the 1990s to the rapid digital transformation of the early 2000s, patient access has undergone significant changes.
This exclusive webinar will feature a distinguished panel of industry experts, including Jacqueline Jordan, System Director, Patient Access at UC San Diego Health, Sharon Lee Pollard, Director of Patient Financial Clearance at Stanford Healthcare, Tim Holland, Senior Strategic Advisor at The Wilshire Group, Tammy Stone, Vice President at Ensemble Health Partners, Patti Consolver, Former Board President at NAHAM, and Scott Overholt, Chief Business Officer at Vyne Medical. Together, they will discuss the journey of patient access, exploring its past, present, and future with a focus on how it continues to evolve while staying true to the foundational principles of enhancing patient experiences and care.
Learning Objectives:
- Understand the historical evolution of patient access, recognizing the key milestones that have shaped its development
- Identify significant operational changes that have occurred within patient access over the last five decades
- Gain insights into patient access’ emerging trends and current challenges, including the continued adoption of paper-based processes
Speakers:
- Jacqueline Jordan, System Director, Patient Access at UC San Diego Health
- Sharon Lee Pollard, Director of Patient Financial Clearance at Stanford Healthcare
- Tim Holland, Senior Strategic Advisor at The Wilshire Group
- Tammy Stone, Vice President at Ensemble Health Partners
- Patti Consolver, Former Board President at NAHAM
- Scott Overholt, Chief Business Officer at Vyne Medical