Work-from-Home: How to Make it Work in Patient Access

New trends are emerging across the country in Patient Access. Following the trends of other industry leaders, Patient Access experts are learning the value of an at home workforce. The drivers behind this shift range from employee satisfaction and retention to cost reductions, and increased productivity. Moving a workforce to an at-home environment demands certain considerations, such as a paperless revenue cycle, facility compliance, proper home office environments, secure access, and a method of monitoring productivity, compliance and team collaboration.

This webinar is part two in a three-part series. Check out part three next!


  • Patti Consolver, Senior Director of Patient Access, Texas Health Resources
  • Yvonne Chase, Section Manager, Patient Access, Mayo Clinic
  • Lynne Thompson Hildreth, Patient Access Director, Moffitt Cancer Center