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In the May 2019 issue of the hfma™ Revenue Cycle Strategist, Lola Butcher shared How Texas Health Resources improved patient access and increased preservice revenue with subscribers. Butcher writes, “Texas Health Resources, a major nonprofit health system based in Arlington, is a top performer on key patient-access metrics. By the date they receive services, 95% […]

Last week, Vyne Medical® exhibited at the 45th Annual NAHAM Conference where the theme this year was “Shaping the Future of Healthcare.” Advancing healthcare into the future is no easy task. Vyne Medical, in correlation with this year’s theme, is dedicated to expediting the elimination of old technology—such as fax machines—while presenting modern alternatives that help hospitals communicate more efficiently and securely. […]

In honor of Patient Access Week, Vyne Medical® would like to recognize and celebrate the hard-working professionals in healthcare access for their dedication and service in healthcare. Patient Access Week began in 1982 on the anniversary of the founding of the National Association of Healthcare Access Management (NAHAM). Vyne Medical has had the honor to work closely with NAHAM over the years […]

In a recent NAHAM webinar, over 300 Directors, Managers & Supervisors in patient access and revenue cycle were surveyed on how they are transforming health through information and technology in their health systems. Survey results show improving upfront collections as a top priority for hospitals this year. Many of those surveyed are leveraging technology including communication management solutions to […]

MICHELLE FOX Director of Revenue Operations Patient Access Health First In its journey to put patients first, Health First discovered a gap in its efforts to standardize patient financial communications. Lack of consistency, training and buy-in among staff led to issues with both patient experience and upfront collections. Leaders created a plan to hardwire patient financial […]

By now you’ve probably settled back into your daily routine after a week of endless walking and networking with the industry’s leaders in Health IT. This is the time to absorb all of the information and ideas you explored days earlier, unsubscribe from all the marketing emails, and process what’s next on your agenda and […]

Though fax machines were invented to send documents quickly and securely, it is no longer the fastest form of delivery. A fax takes about a minute for each page to be transmitted to its destination on a phone line while alternative technology that sends information digitally is sent instantly to the recipient. Additionally, there are […]

As you’ve probably heard by now, many health providers have been buzzin’ about fax elimination. After CMS Administrator Seema Verma announced her plans to end the life of the fax machines in healthcare by 2020, it’s one of the biggest topics of conversation. If you aren’t familiar, below are some resources to get you up […]

In a world gone digital, faxing has faded from nearly every industry, except one in particular: healthcare. According to this article released earlier this year, 75% of communication in medicine is by fax. The Obama Administration was successful at converting hospitals to electronic medical records, but these internal systems created a problem: communication with other […]

In this day and age, it is very common to hear, “this call is being recorded for quality assurance.” On nearly every call you make into any organization, calls are being recorded. Recording calls allows companies to ensure their employees are delivering the best customer service as possible. More and more companies are standardizing their […]