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Part 4 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. Conclusion If it is true that relevant data helps you manage better, then this author suggests […]

PART 3 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. In part three, Kent shares his views on patient presentation, or the “first five minutes.” Patient […]

PART 2 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. In part two, Kent shares his views on outcomes vs. process. Outcomes vs. Process The sort […]

PART 1 of 4 By Kent McAllister Recently, Vyne Medical’s Kent McAllister was featured in MultiBriefs sharing his thoughts on the patient experience and how you can know what is actually happening from the patient’s perspective in your health system. In part one, Kent sets the landscape with some history about measuring or monitoring business processes. […]

By Derek Morgan, Director of Product Management   By now you’ve passed through the gauntlet of the electronic health record mandate. The blood, sweat and tears. The cost overruns. The hours. The frustrated clinicians. The promises. The reality. In the end one thing is clear: the journey isn’t over. The hopes and promises of reducing […]

Auto Reconciliation. It’s a big, fancy word for a new feature that will make your process much simpler!   Now you can automatically tie Trace records to the patient visit – even before the patient is registered – without any searching or manual indexing. Typically, a given patient encounter (visit) does not get created until […]

The rapid growth of technology is changing nearly every facet of the way we live and work, including the way healthcare is accessed and delivered.   Telehealth is also growing rapidly as more and more healthcare providers discover new ways to connect with coworkers and patients remotely. Healthcare IT facilitates the secure and efficient exchange […]

Are you looking for a call recording solution for your hospital or health system? Are you considering all the healthcare specific requirements?   There are several options available for hospitals looking to re-vamp their call centers and call recording solutions. Some of these solutions are healthcare specific, some are not. Some allow you to index, while others […]

At Moffitt Cancer Center, a robust denial prevention program helped enable them to reduce denials from 14% of gross charges to 8% of gross charges billed. By implementing a similar program, your healthcare organization could see similar results. For Moffitt Cancer Center, the process involved a multidisciplinary team, a data-driven strategy, a preventative approach, and […]

Trace Voice tools help create consistent, predictable communication excellence throughout your health system. Ensure Compliance with Policies and Procedures Improve Up-front Collections with Patients Improve Team Communication Performance and Patient Experience Resolve Communication Breakdowns and Protect Staff Step 1 > Record Any face-to-face conversation can be recorded through a small desktop microphone connected to the […]