Creating Meaningful Patient Connections


At Vyne Medical, we’re all about connecting disconnected data. But we know there’s a lot more to connecting than the integration of data and technology. Our ultimate goal is to help you create meaningful connections between and with your people – employees, patients and caregivers. Hospitals and health systems leveraging the Trace® platform can record, […]


Call Recording Benefits You May Not Have Considered


You’ve likely heard the message, “This call is being recorded for quality and training purposes,” at one time or another. While it’s true that different organizations leverage call recordings for various reasons, in the healthcare setting, voice recordings can take on an even more important role. Malpractice suits and medical negligence are threats that the […]

Blogs, Fax Evolution

Moving the Needle with Cloud-based Digital Fax Technology


Most hospitals, healthcare systems and their referring communities are very fax intensive. In fact, independent research from KLAS suggests that somewhere between 50 and 66 percent of communication between parties involves faxing. Additional research shows that 90 percent of healthcare organizations still use fax. That’s why, when organizations discuss challenges with interoperability, the prevalence of fax is […]

Blogs, Communication Management

The Missing Link in Healthcare Communication


With the proliferation of technology all around us, it’s easy to get lulled into a sense of complacency. We send emails, for example, and assume they get read. We post to social media channels and assume the messages are reaching our intended audiences. We make phone calls and leave voicemails that we expect will be […]

Blogs, Work From Home

Work From Home: Trend or Transition?


Over the past year, we have seen healthcare systems pivot in many ways, one of which was sending portions of their employee populations to work from home where possible. While some healthcare systems had already taken advantage of a remote program, the pandemic accelerated the need for hospitals around the country to equip for virtual […]

Blogs, Healthcare IT Webinars, Patient Access

How Floyd Medical Center is Driving ROI with Trace


Learn how Floyd Medical Center is driving ROI with improved quality, financial performance and patient experience by watching our recent webinar. You can also review the summary below to learn how Yolanda Miller, Patient Access Director, leverages best practices to maximize the impact of Trace® software across a range of functional areas throughout the health […]

Blogs, Patient Experience

Giving a Voice to Patient-Centric Care


As a healthcare provider, you work hard to promote patient-centric, connected care for your visitors. But what happens when they are discharged home or to a post-acute setting? What can you do to help them transition safely, continue healing and avoid preventable readmissions? The effective delivery of care instructions represents a significant opportunity to improve […]

Blogs, Physician Order Management

5 Tips for Taming the Chaos of Physician Order Management


In many hospitals, the process for physician order management is still manual and, at times, chaotic. Paper faxes are received from referring providers. Copies are made and then distributed to the appropriate service areas. Calls are made for scheduling confirmations. It all amounts to a tedious series of manual processes fraught with gaps that, in […]


Why Just Capturing Data Isn’t Enough


Most businesses record incoming and outgoing calls, and as such, you’ve likely heard the message, “This call may be recorded for quality purposes.” But have you ever questioned the real value those recorded conversations offer a business? Of course, most will say recording is a standard practice that results in improved customer communications and better […]

Load More