Blogs, Face-to-Face, Patient Experience, Quality Assurance

Enhancing Quality of Face-to-Face Encounters for a Better Consumer Experience


Floyd Health shares its innovative strategy to ensure the quality of patient encounters in registration. Floyd has implemented face-to-face recording from Vyne Medical® and a QA process to score the quality of these face-to-face interactions. Representatives are scored in 7 key areas, and monthly quality scores aggregate into annual reviews. Over a period of 18 […]

Blogs, Fax Elimination

The Road to Fax Elimination in Healthcare


In our latest webinar, “Going Digital: How to Securely Exchange Data without Fax Machines,” thought leaders from Vyne Medical® and Moffitt Cancer Center shared practical steps to end faxing and replace it with digital solutions for better efficiency, security and data integration. During the webinar, we surveyed 100+ hospital executives nationwide on where they stand […]

Blogs, HFMA, POS Collections

HFMA: How to Increase Point of Service Collections


Recently, Michelle Fox was featured on hfma’s blog sharing how Health First started in January 2018 began using a “100% estimate, 100% ask” approach to patient financial communications for all services, inpatient and outpatient, delivered throughout our system. The results have been noteworthy. Michell Fox, Director of Revenue Operations & Patient Access at Health First, […]

Blogs, Fax Elimination

Going Digital: How to Securely Exchange Data without Fax Machines


PRESENTED BY: Scott Overholt, Chief Development Officer, Vyne Medical Lynne Hildreth, Director of Patient Access, Moffitt Cancer Center Derek Morgan, Senior Director of Business Development, Vyne Medical Thought leaders from Vyne Medical and Moffitt Cancer Center share practical steps to end faxing and replace it with digital solutions for better efficiency, security and data integration. […]

Blogs, NAHAM

Shaping the Future of Healthcare


Last week, Vyne Medical® exhibited at the 45th Annual NAHAM Conference where the theme this year was “Shaping the Future of Healthcare.” Advancing healthcare into the future is no easy task. Vyne Medical, in correlation with this year’s theme, is dedicated to expediting the elimination of old technology—such as fax machines—while presenting modern alternatives that help hospitals communicate more efficiently and securely. […]

Blogs, NAHAM, Patient Access

Patient Access Week: An Overview of Innovative Work by Patient Access Professionals


In honor of Patient Access Week, Vyne Medical® would like to recognize and celebrate the hard-working professionals in healthcare access for their dedication and service in healthcare. Patient Access Week began in 1982 on the anniversary of the founding of the National Association of Healthcare Access Management (NAHAM). Vyne Medical has had the honor to work closely with NAHAM over the years […]

Blogs, Fax Elimination, Revenue Cycle

Transforming Health: The results are in!


In a recent NAHAM webinar, over 300 Directors, Managers & Supervisors in patient access and revenue cycle were surveyed on how they are transforming health through information and technology in their health systems. Survey results show improving upfront collections as a top priority for hospitals this year. Many of those surveyed are leveraging technology including communication management solutions to […]

Blogs, HIMSS

HIMSS19 SESSION: Integrating Financial Data for a Better Consumer Experience


MICHELLE FOX Director of Revenue Operations Patient Access Health First In its journey to put patients first, Health First discovered a gap in its efforts to standardize patient financial communications. Lack of consistency, training and buy-in among staff led to issues with both patient experience and upfront collections. Leaders created a plan to hardwire patient financial […]

Blogs, HIMSS

HIMSS19: That’s a wrap!


By now you’ve probably settled back into your daily routine after a week of endless walking and networking with the industry’s leaders in Health IT. This is the time to absorb all of the information and ideas you explored days earlier, unsubscribe from all the marketing emails, and process what’s next on your agenda and […]

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