Fax Evolution: Are you ready to be paper-free? 

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When selecting a fax solution for your hospital or health system, healthcare-specific requirements are important

There are several options available to your organization when you decide to evolve your enterprise-wide fax engine. A healthcare-specific solution will address your unique workflows and challenges, whereas generic options often provide limited functionality. As you evaluate the current state and future of your fax engine, consider the benefits of leveraging a technology that seamlessly integrates with your electronic health record and document management systems, allowing you to easily index data, create customized reports, and revolutionize your workflows.

Trace is not your average fax engine

The Trace® platform offers tools to capture virtually any interaction, tie it to the patient record, and make it accessible across the enterprise for more efficient scheduling, authorization, coordination, and reimbursement of care. Available as a single-department or enterprise-wide solution, the Trace platform can be customized to meet the unique processes and data needs of each service area in your organization. And your remote employees also have encrypted access to all captured information, giving them the data they need to efficiently complete their work from practically anywhere.

Why choose Trace as the faxing solution for your health system?

The Trace solution was built and tailored specifically for healthcare providers. The system seamlessly captures incoming and outgoing faxes, eliminating the need to print, scan, and manually fax documents. The Trace platform allows you to streamline your fax processing and workflow.

  • Consolidate your vendors with a complete suite of tools capturing all forms of communication

  • Integration capabilities provide the ability to index to each patient record, centralizing workflows within your EHR to streamline operations and tasks

  • Reduce steps in your processes, improving departmental performance and workflow efficiency

Learn more about Trace as the faxing solution for your healthcare organization

Trace vs The Average Fax Engine

 

Features

Trace

Other

Healthcare specific, cloud-based faxing with patient-centric features including: text reminders, snooze, direct messaging, and confirm scheduled appointments

Yes

No

No busy signals

Yes

No

Worklist driven, customizable workflows, and reporting capabilities

Yes

No

Image capture capabilities

Yes

No

Fax assignments to users or groups

Yes

No

Productivity dashboard with quality assurance scoring tool

Yes

No

Subscription packages are based on usage — you only pay for the faxes you send and receive

Yes

No

Connects to existing fax machines and eliminates phone lines

Yes

No

Resume function — will not resend pages that were delivered

Yes

No

Real-time call rejection for disabled DID numbers

Yes

No

Technical Features

Trace

Other

Indexes to the patient record through integration with your EHR

Yes

No

Efficient search functionality with Optical Character Recognition (OCR)

Yes

Yes

Central repository stores commonly used forms

Yes

No

Retention of existing fax engine integrations and interfaces with the added benefits of cloud-based fax exchanges

Yes

No

Real-time encrypted communications between various fax servers, applications, and fax machines

Yes

No

Unique and programmable inbound CSID presented to caller

Yes

No

Multiple data centers PCI-DSS Level 1 and HITRUST Certified

Yes

No

Support for NPI standard enables the ability to fax an NPI number directly

Yes

No

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