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Most hospitals, healthcare systems and their referring communities are very fax intensive. In fact, independent research from KLAS suggests that somewhere between 50 and 66 percent of communication between parties involves faxing. Additional research shows that 90 percent of healthcare organizations still use fax. That’s why, when organizations discuss challenges with interoperability, the prevalence of fax is […]

With the proliferation of technology all around us, it’s easy to get lulled into a sense of complacency. We send emails, for example, and assume they get read. We post to social media channels and assume the messages are reaching our intended audiences. We make phone calls and leave voicemails that we expect will be […]

It should come as news to no one that many hospitals and health systems are struggling in the wake of the COVID pandemic. As they seek to recover and move forward, many organizations are placing an additional focus on the revenue cycle operations of their business. With resources and budgets stretched thin, it’s never been […]

Over the past year, we have seen healthcare systems pivot in many ways, one of which was sending portions of their employee populations to work from home where possible. While some healthcare systems had already taken advantage of a remote program, the pandemic accelerated the need for hospitals around the country to equip for virtual […]

Learn how Floyd Medical Center is driving ROI with improved quality, financial performance and patient experience by watching our recent webinar. You can also review the summary below to learn how Yolanda Miller, Patient Access Director, leverages best practices to maximize the impact of Trace® software across a range of functional areas throughout the health […]

As a healthcare provider, you work hard to promote patient-centric, connected care for your visitors. But what happens when they are discharged home or to a post-acute setting? What can you do to help them transition safely, continue healing and avoid preventable readmissions? The effective delivery of care instructions represents a significant opportunity to improve […]

In many hospitals, the process for physician order management is still manual and, at times, chaotic. Paper faxes are received from referring providers. Copies are made and then distributed to the appropriate service areas. Calls are made for scheduling confirmations. It all amounts to a tedious series of manual processes fraught with gaps that, in […]

Most businesses record incoming and outgoing calls, and as such, you’ve likely heard the message, “This call may be recorded for quality purposes.” But have you ever questioned the real value those recorded conversations offer a business? Of course, most will say recording is a standard practice that results in improved customer communications and better […]

Experience matters Chances are, you can recall times when you encountered exceptional and terrible service experiences. What sticks out in those cases is not the quality of the product received but rather the quality of the customer experience you encountered. In our own way, we’re all savvy shoppers, users, and consumers, and when it comes […]

At Vyne Medical, we offer a dynamic suite of technology solutions designed to help hospitals and health systems navigate the complex healthcare data landscape more effectively and efficiently. Our tenured team of experts are committed to communicating and collaborating before, during and after implementation to ensure your success and satisfaction. Following are the seven key […]