Podcast

Podcast

The New Era of Patient Access and Revenue Cycle

6/18/2021

COVID has accelerated more innovative processes within patient access that are more efficient and complied with CDC guidelines during the pandemic, but they also improve the patient experience. On this episode, thought leaders Scott Phillips, Vice President, Virtual Care Center & Patient Access Services at Texas Health Resources, and Michelle Fox, Director of Revenue Operations […]

Podcast

Building and Maintaining Successful Provider-Vendor Relationships

5/10/2021

In the last year, interactions with clients have mostly moved from face-to-face to online. Before COVID, our sales, training and implementation teams would pop into a hospital to treat our clients to lunch or drop off some swag for their teams. Now, we meet over Zoom, ship care packages and are a bit more challenged […]

Podcast

The Future of Healthcare IT in a Post-COVID Era

3/23/2021

COVID-19 has had an awful impact on the world, but perhaps there are some silver linings as we think about the lingering impacts on hospitals. We’ve seen hospitals send non-patient facing employees to work from home, we’ve seen the implementation of contactless registration, and we’re seeing more providers embrace new and more efficient workflows, just […]