Blog

In a recent webinar with NAHAM, Texas Health Resources (THR) presented their health system’s multi-phase plan to standardize patient financial communications alongside its systemwide implementation of a new EHR. The presentation discussed tools and processes put in place prior to, during and after roll-out to ensure consistency across departments and facilities. Audience members were surveyed, […]

By now, we’ve all rested our feet from the more than 15,000 steps each day at HIMSS.  It’s still puzzling whether the exhaustion lingered due to the normal impact of Las Vegas or the overwhelming force of HIMSS. Every year, this event takes months to prepare and feels like it’s over in a flash, leaving […]

Big data now seems to be the buzzword in every industry, including in healthcare. The amount of data providers generate and collect on a daily basis has grown exponentially in recent years. And the industry is just beginning to recognize the potential for using technology to analyze this data for business growth. Our ability to […]

Today’s health systems are significantly challenged by denials.  This has a direct impact on revenue, payment delays, and administrative dollars wasted appealing denied claims. There are solutions to fix this problem. Automating your financial workflow through centralization and documentation is one place to start. Moffit Cancer Center saw exceptional results from the denials management program […]

HIMSS18 is less than a week away.  As one of the largest Health IT events every year, it can be overwhelming creating your schedule of sessions and activities. Below are 4 sessions we are excited about and think you should consider attending as well. Patient Financial Experience No matter how great of care a patient […]

One of the latest trends in healthcare is the creation of a virtual workforce, particularly in the finance departments.  Hospitals and health systems that already have work-from-home programs are seeing positive results including increased productivity and employee satisfaction as a result of moving to a remote environment. The Cleveland Clinic is using remote staff for […]

As health systems move towards value-based-care, the focus grows on implementing new technologies and innovative solutions. This shift has the power to improve the satisfaction, experience, and engagement of patients while also creating a positive impact on their bottom line. As the new year begins, there is added pressure to operate more strategically and efficiently. […]

Denials continue to cost providers millions of dollars each year, not only in claims denied but in resources dedicated to denial and appeal management programs. Of the $3 trillion in claims submitted by hospitals in 2016, an estimated 9 percent of charges were initially denied.1 As many as one in five claims are denied or delayed, […]

With ever-mounting financial pressures, healthcare leaders are examining their systems’ performance to identify ways to increase profitability. While many hospitals consider denials management a necessary evil, new data has revealed just how damaging denials can be to the bottom line. Data also shows that managing claims denials after they happen isn’t enough anymore – prevention […]

“The now and the next.” It is the phrase ringing in our ears on the heels of the annual Cerner Health (CHC) Conference, where 14,000+ of us gathered in Kansas City to discuss change in healthcare. Over the course of three days, attendees soaked in 250+ education sessions from peers and keynote presentations from industry […]