11/8/2018
What does quality assurance look like in your revenue cycle? At Moffitt Cancer Center, a quality department was launched to perform consistent, unbiased quality assurance for revenue cycle departments. Quality auditors oversee training and system support for the revenue cycle’s five key departments and 700+ team members. The review process provides a controlled base to […]
10/18/2018
Learn how to boost your workflow efficiency with some easy tips and tricks. This 30-minute webinar covers best practices, new features and future functions to boost your workflow and productivity. The Vyne Medical Solutions Architecture Team highlights new insights and guidance. LEARNING OBJECTIVES: Discuss new send/receive features including annotations, direct messaging and secure sending. Review […]
10/15/2018
In its journey to put patients first, Lowell General discovered a gap in its efforts to standardize patient financial communications. Lack of consistency, training and buy-in among staff led to issues with both patient experience and upfront collections. Leaders created a plan to hardwire patient financial conversations, helping staff understand what to say to patients […]
5/31/2018
In this webinar hosted by HFMA, leaders discuss Standardizing Best Practices in Patient Financial Communications. The panel includes Yvonne Chase (Manager, Patient Access and Business Services, Mayo Clinic), Patti Consolver (Senior Director, Patient Access, Texas Health Resources), and Michelle Fox (Director of Revenue Operations & Patient Access, Health First). Together they share the strategies and […]
3/29/2018
In this webinar, Texas Health Resources presents the system’s multi-phase plan to standardize patient financial communications alongside its systemwide implementation of a new EHR. The presentation shares tools and processes put in place prior to, during and after roll-out to ensure consistency across departments and facilities. Unique information will include research conducted by THR’s Integrated […]
5/31/2017
New trends are emerging across the country in Patient Access. Following the trends of other industry leaders, Patient Access experts are learning the value of an at home workforce. The drivers behind this shift range from employee satisfaction and retention to cost reductions, and increased productivity. Moving a workforce to an at-home environment demands certain […]
4/26/2017
New trends are emerging across the country in Patient Access. Following the trends of other industry leaders, Patient Access experts are learning the value of an at home workforce. The drivers behind this shift range from employee satisfaction and retention to cost reductions, and increased productivity. Moving a workforce to an at-home environment demands certain […]
10/6/2016
New trends are emerging across the country in Patient Access. Following the trends of other industry leaders, Patient Access experts are learning the value of an at home workforce. The drivers behind this shift range from employee satisfaction and retention to cost reductions, and increased productivity. Moving a workforce to an at-home environment demands certain […]
