Webinar

Floyd Health shares its innovative strategy to ensure the quality of patient encounters in registration. Floyd has implemented face-to-face recording from Vyne Medical® and a QA process to score the quality of these face-to-face interactions. Representatives are scored in 7 key areas, and monthly quality scores aggregate into annual reviews. Over a period of 18 […]

Thought leaders from Vyne Medical and Moffitt Cancer Center share practical steps to end faxing and replace it with digital solutions for better efficiency, security and data integration. Are faxes jamming up your workflow and productivity? Do you spend time printing, scanning and manually faxing information? Or searching through piles of paper for the document […]

Centers for Medicare and Medicaid (CMS) and Vyne Medical® discuss the electronic submission of medical documentation (esMD) program for submitting documentation to Medicare Review Contractors, including RACs and MACs.  Electronic submissions for Pre and Post-Payment Audit responses, claim ADRs and Appeals eliminate manual paper-based processes, eliminates lost submissions and improves reimbursement on Medicare claim ADRs. […]

Patient Access innovators Michelle Fox and Lynne Hildreth will present how their teams are transforming health through information and technology. They will share insights on how healthcare IT is shaping patient engagement and consumer experience in the current healthcare landscape. Don’t miss this opportunity to gain knowledge and inspiration for health transformation at your organization. […]

What does quality assurance look like in your revenue cycle? At Moffitt Cancer Center, a quality department was launched to perform consistent, unbiased quality assurance for revenue cycle departments. Quality auditors oversee training and system support for the revenue cycle’s five key departments and 700+ team members. The review process provides a controlled base to […]

Learn how to boost your workflow efficiency with some easy tips and tricks. This 30-minute webinar covers best practices, new features and future functions to boost your workflow and productivity. The Vyne Medical Solutions Architecture Team highlights new insights and guidance. LEARNING OBJECTIVES: Discuss new send/receive features including annotations, direct messaging and secure sending. Review […]

In its journey to put patients first, Lowell General discovered a gap in its efforts to standardize patient financial communications. Lack of consistency, training and buy-in among staff led to issues with both patient experience and upfront collections. Leaders created a plan to hardwire patient financial conversations, helping staff understand what to say to patients […]

In this webinar hosted by HFMA, leaders discuss Standardizing Best Practices in Patient Financial Communications.  The panel includes Yvonne Chase (Manager, Patient Access and Business Services, Mayo Clinic), Patti Consolver (Senior Director, Patient Access, Texas Health Resources), and Michelle Fox (Director of Revenue Operations & Patient Access, Health First).  Together they share the strategies and […]

In this webinar, Texas Health Resources presents the system’s multi-phase plan to standardize patient financial communications alongside its systemwide implementation of a new EHR. The presentation shares tools and processes put in place prior to, during and after roll-out to ensure consistency across departments and facilities. Unique information will include research conducted by THR’s Integrated […]

New trends are emerging across the country in Patient Access. Following the trends of other industry leaders, Patient Access experts are learning the value of an at home workforce. The drivers behind this shift range from employee satisfaction and retention to cost reductions, and increased productivity. Moving a workforce to an at-home environment demands certain […]