9/21/2020
Do you ever receive complaints from physicians about employee behavior? Do patients ever claim they received contradictory information from different associates? At Floyd Health in Rome, Georgia, leaders wanted to get to the root of these and other scenarios by establishing objective proof of encounters in Patient Access. Proof came in the form of recordings […]
6/24/2020
Capturing POS collections in healthcare is critical to improving revenue cycle management It’s a fact. High-deductible insurance plans are driving consumerism and turning patients and their wallets into important and expanding sources of revenue for healthcare organizations. While this trend has been years in the making, opportunity remains for many providers to improve their POS […]
6/2/2020
Patient Access at Mercy Medical transformed a struggling unit to a robust call center that schedules both hospital services and physician office appointments. Mercy had been drowning in paper, losing orders and receiving frequent complaints. Transformations – including a digital workflow for orders and QA process for calls – improved outcomes so significantly that Patient […]
6/25/2019
Increase Point of Service Collections Recently, Michelle Fox was featured on hfma’s blog sharing how Health First started in January 2018 began using a “100% estimate, 100% ask” approach to patient financial communications for all services, inpatient and outpatient, delivered throughout our system. The results have been noteworthy. Michell Fox, Director of Revenue Operations & […]
4/1/2019
In honor of Patient Access Week, Vyne Medical® would like to recognize and celebrate the hard-working professionals in healthcare access for their dedication and service in healthcare. Patient Access Week began in 1982 on the anniversary of the founding of the National Association of Healthcare Access Management (NAHAM). Vyne Medical has had the honor to work closely with NAHAM over the years […]
4/25/2018
About Lowell General Hospital Lowell General Hospital is a not-for-profit community hospital serving the Greater Lowell, Massachusetts, area and surrounding communities. The system offers a full range of medical and surgical services with two primary campuses located in Lowell, two Emergency Departments and series of satellite locations. Lowell General Hospital is a member of Circle […]
4/13/2018
How is this (or is face to face – or something like it) used in the Emergency room? Is it something that can be used at the bedside? Yes, we record face-to-face registration conversations in the Emergency Department, either at the registration desk or at the bedside with a small microphone attached to our computer […]
3/13/2018
Big data now seems to be the buzzword in every industry, including in healthcare. The amount of data providers generate and collect on a daily basis has grown exponentially in recent years. And the industry is just beginning to recognize the potential for using technology to analyze this data for business growth. Our ability to […]
11/28/2016
Healthcare Finance News recently published an article on revenue cycle management featuring Texas Health Resources and how they use technology to help capture each step of the patient encounter. That technology – namely the Trace® solution from Vyne Medical – provides the following important benefits that Texas Health Resources along with hundreds of other innovative […]
9/30/2013
This case study summarizes results achieved at three children’s hospitals after implementing Trace to capture and manage routine communication. Children’s Healthcare of Atlanta 452 staffed beds in 3 hospitals and 16 satellite locations Ranked top children’s hospital by U.S. News & World Report Trace Impact Overturned more than $2 million in denials Prevented more than […]
