Customer Success

A Critical Need for Speed and Efficiency As the nation’s largest transplant center, Mayo Clinic performs more than 2,800 transplants annually, supported by a team of over 80,000 staff across three major campuses. When the organization transitioned to a new electronic medical record (EMR) system, the lab data entry process—already manual and time-intensive—became even slower. […]

A Relationship Built on Reliability With over 112 years of pediatric care and nearly a million patient visits annually, Dallas Children’s Health is a trusted name in pediatric healthcare. As the organization expanded its reach and operations, they knew they needed more than just technology — they needed a long-term partner who could evolve with […]

Discover a leading health system’s strides in order management and administrative efficiency after integrating tools designed for healthcare’s unique workflows.   As a nationally acclaimed, multi-hospital health system, Tennessee’s Erlanger aims to deliver the highest quality care at the lowest cost to the diverse populations of Chattanooga. Anchored by a leading academic medical center, Erlanger […]

Explore how an acclaimed hospital improved its workflow through innovative solutions built for healthcare.   Enhancing Excellence: A Hospital’s Evolution in Modernizing Operations Valley View Hospital, a 78-bed Colorado regional medical center, has been recognized for performance excellence by Healthgrades, J.D. Power & Associates, Truven Health “Top 100 Hospitals,” Consumer Reports, and more. With a […]

Discover how a Georgia medical center elevated patient care and efficiency, shaping a seamless healthcare experience amid their rapid growth and evolving needs. A growing medical center dedicated to delivering exceptional services and care At the heart of Valdosta’s healthcare landscape stands South Georgia Medical Center (SGMC), a prominent 418-bed-not-for-profit medical system, dedicated to being […]

As an award-winning pediatric health system, Akron Children’s Hospital is harnessing technology to optimize patient care and workflow efficiency.   A legacy of excellence since 1890 Dedicated to caring for children over the last 130 years, Akron Children’s Hospital provides high-quality services across two campuses and four urgent care centers. Performing approximately 18,000 surgeries each […]

Improving health system team confidence with versatile capture solutions “It is so fluid. So many different departments can use it to access what they need” says Heather Woodward who serves as a Manager for Clinical Care Coordination at St. Joseph’s/Candler, a double site, 100+ bed hospital health system located in Savannah, Georgia. Previously having served […]

A transformational solution that records, captures, and consolidates  After watching a demo of the TraceⓇ platform at the National Association of Healthcares Access Management (NAHAM) annual conference, Angie Schweer, Patient Access Manager at Stillwater Medical, was convinced that software would make life easier for her and her team.  She persistently requested the Oklahoma healthcare system […]

Health Care system shares the proven benefits of Refyne Denials Management esMD software as they use it to serve 100+ hospitals across the country.   As an Administrative Support Coordinator for hundreds of hospitals across the country, Randy Wasileski needs a data management system for releasing medical records to third parties that is easy to […]