Customer Success

Customer Success

Efficiency Elevated: A Hospital’s Success Story with Customized Healthcare Solutions


Explore how an acclaimed hospital improved its workflow through innovative solutions built for healthcare.   Enhancing Excellence: A Hospital’s Evolution in Modernizing Operations Valley View Hospital, a 78-bed Colorado regional medical center, has been recognized for performance excellence by Healthgrades, J.D. Power & Associates, Truven Health “Top 100 Hospitals,” Consumer Reports, and more. With a […]

Customer Success

Streamlining Fax Operations: A Growing Medical Center’s Success Story


Discover how a Georgia medical center elevated patient care and efficiency, shaping a seamless healthcare experience amid their rapid growth and evolving needs. A growing medical center dedicated to delivering exceptional services and care At the heart of Valdosta’s healthcare landscape stands South Georgia Medical Center (SGMC), a prominent 418-bed-not-for-profit medical system, dedicated to being […]

Customer Success

How a Pediatric Health System Leverages Technology to Combat Claim Denials


As an award-winning pediatric health system, Akron Children’s Hospital is harnessing technology to optimize patient care and workflow efficiency.   A legacy of excellence since 1890 Dedicated to caring for children over the last 130 years, Akron Children’s Hospital provides high-quality services across two campuses and four urgent care centers. Performing approximately 18,000 surgeries each […]

Customer Success

A Productive Manager’s Choice for Increased Patient Satisfaction


Improving health system team confidence with versatile capture solutions “It is so fluid. So many different departments can use it to access what they need” says Heather Woodward who serves as a Manager for Clinical Care Coordination at St. Joseph’s/Candler, a double site, 100+ bed hospital health system located in Savannah, Georgia. Previously having served […]

Customer Success

Improving Work Culture and Productivity with Trace


A transformational solution that records, captures, and consolidates  After watching a demo of the TraceⓇ platform at the National Association of Healthcares Access Management (NAHAM) annual conference, Angie Schweer, Patient Access Manager at Stillwater Medical, was convinced that software would make life easier for her and her team.  She persistently requested the Oklahoma healthcare system […]

Customer Success

User-Friendly and Fast: A Customer Success Story


Health Care system shares the proven benefits of Refyne Denials Management software as they use it to serve 100+ hospitals across the country.   As an Administrative Support Coordinator for hundreds of hospitals across the country, Randy Wasileski needs a data management system for releasing medical records to third parties that is easy to use […]