Webinar

Yolanda Miller, Patient Access Director at Floyd Medical Center, shares diverse perspectives on the implementation and impact of Trace® software across her health system. Floyd Medical Center leverages the full breadth of voice, fax and image tools built into the Trace platform. The presentation shares use cases from numerous areas including scheduling, insurance verification, pre-registration, […]

Floyd Health shares its innovative strategy to ensure the quality of patient encounters in registration. Representatives are scored in 7 key areas, and monthly scores aggregate into annual reviews. Over an 18-month period, Patient Access improved its quality metric from 70 percent scoring a C or below, to 90 percent scoring an A. The team […]

In this webinar, Vyne’s team of thought leaders take you on a Back to the Future journey detailing Vyne’s rich history, a look at how clients are leveraging our Trace® solution to confront the unique data management challenges hospitals are facing in 2020, and a peek into our future roadmap that includes innovative products like […]

Patient Access at Mercy Medical transformed a struggling unit to a robust call center that schedules both hospital services and physician office appointments. Mercy had been drowning in paper, losing orders and receiving frequent complaints. Transformations – including a digital workflow for orders and QA process for calls – improved outcomes so significantly that Patient […]

Variation in revenue cycle quality leads to issues with denials, delays and increased costs. Methods are needed to ensure consistency so that efficient and effective billing can occur. Moffitt Cancer Center launched a quality department to conduct consistent, unbiased quality assurance in the revenue cycle. Quality auditors oversee training and system support for the revenue […]

In this era of social distancing and optimizing hospital space, non-patient facing roles are increasingly transitioning to a work-from-home model. Trace® from Vyne Medical can help teams create, access and share sensitive information like voice recording and digital faxes. Our panel of subject matter experts along with Lynne Hildreth, Director of Patient Access at Moffitt […]

Community Health Network shares best practices used to reduce denials and streamline denial management efforts across the continuum. Efforts include collaboration among clinical and revenue cycle teams, a focus on front-end prevention and a team approach with clearly defined processes for each role. In 2018 alone, the network recovered $39 million in clinical denials as […]

Floyd Health shares its innovative strategy to ensure the quality of patient encounters in registration. Floyd has implemented face-to-face recording from Vyne Medical® and a QA process to score the quality of these face-to-face interactions. Representatives are scored in 7 key areas, and monthly quality scores aggregate into annual reviews. Over a period of 18 […]

Thought leaders from Vyne Medical and Moffitt Cancer Center share practical steps to end faxing and replace it with digital solutions for better efficiency, security and data integration. Are faxes jamming up your workflow and productivity? Do you spend time printing, scanning and manually faxing information? Or searching through piles of paper for the document […]

Centers for Medicare and Medicaid (CMS) and Vyne Medical® discuss the electronic submission of medical documentation (esMD) program for submitting documentation to Medicare Review Contractors, including RACs and MACs.  Electronic submissions for Pre and Post-Payment Audit responses, claim ADRs and Appeals eliminate manual paper-based processes, eliminates lost submissions and improves reimbursement on Medicare claim ADRs. […]